Our grievance redressal procedure follows a structured five-step process:

1. Step 1 – Informal Approach:Initial attempts to resolve the grievance informally.
2. Step 2 – Formal Meeting:A formal meeting with the student/employee to discuss the grievance.
3. Step 3 – Grievance Investigation:A thorough investigation of the grievance.
4. Step 4 – Grievance Outcome:Determination and communication of the outcome.
5. Step 5 – Grievance Appeal:Opportunity for the aggrieved party to appeal the decision.

Upon conclusion of the proceedings, the Grievance Redressal Committee will issue an order with detailed reasons, providing appropriate relief to the affected party. In cases of false or frivolous complaints, the committee may take necessary action against the complainant.

By adhering to this process, Swathi College of Pharmacy ensures that grievances are addressed promptly, fairly, and effectively, fostering a just and equitable campus environment. All the students enrolled at Swathi college of Pharmacy have the right to appeal any general and academic matter in which they feel that they have been treated unfairly. The staff and students are notified to put their complaints about administration, accounts, finance, library, academics and hostels etc. in the suggestion/complaint boxes located in the main building, library and ladies hostels.

 If any problem arises and is not resolved informally, students may file a grievance with the College Grievance Redressal Cell (GRC) of the College. Any type of student complaint or problem may be presented to the Student Grievance Cell for official review.

Any student who wishes to file a report  grievance can contact the chairperson of College Grievance Redressal Cell (GRC) in college office
OR
Students can file the grievance online using the following link.